You can ask us to delete your LifeRise account and the personal information associated with it. If you are signed in you can do it right here; if you cannot sign in, email us instead and we will action it the same way.
Email us from the address on your account and tell us you want your account deleted. Sending from your account email is how we confirm the request is really from you.
Email privacy@life-rise.appIf that button does not open your mail app, email privacy@life-rise.app directly with the subject “Account deletion request”.
Deletion is permanent. You will not be able to sign in or recover your history afterward, and you will need to create a new account to use LifeRise again.
Some records cannot be deleted outright because the law requires us to keep them. Where that applies, we remove the information that identifies you rather than keeping the record intact:
Completed booking and payment records
Required for tax, accounting, and dispute resolution. These are kept but no longer identify you by name, email, or phone.
Contractor payroll and tax records
Required by federal tax law for service providers who received payouts.
Reviews you left
Kept but anonymized, because removing them would misrepresent other people’s ratings.
If you have activity in progress
We cannot delete an account while a booking is still open or a payment or payout is still being processed. If that applies to you, we will tell you what is outstanding and complete the deletion once it has settled.
For more on what we collect and how we handle it, see our Privacy Policy.